Position Descriptions                                                                 

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Support Workers

Community Living Australia Application Form

Team Leader

 

After Hours Support Coordinator

 


Current Vacancies


 

Team Leader

All roles are Permanent Full-Time (1.0 FTE) - Level 3, Social, Community, Home Care & Disability Award - Various Locations

  • Fleurieu/Southern Metro Paula Roberts (Regional Manager): 0428 204 133

  • Murraylands - Molly Baulch (Regional Manager): 0429 911 659

We are looking for a motivated leader who will empower a team of disability support workers to deliver quality/person centered/customer focussed outcomes in line with client expectations. You will be a key contact and relationship champion with individual clients and carers.

Reporting to the Regional Manager, your duties will include but won't be limited to:

  • Ensure the successful daily operation of programs and effective administration of service budgets
  • Participate in the implementation of frameworks to support therapeutic service delivery
  • Ensure high quality services are being provided to our clients
  • Identify the need for the development of behavioural support plans
  • Advocate both internally and externally for people with a disability and their carers
  • Manage daily rosters including filling and amending shifts ensuring services and support of the clients is maintained
  • Participate in "On-Call" duties
  • Manage develop and motivate staff fostering a positive workplace culture
  • Assist with recruiting, induction and maintaining and workforce that meets the needs of the clients and standards of the organisation

The successful candidate will have proven experience in supporting people with disabilities in community settings. Excellent verbal communication skills are essential, as is the ability to build positive relationships with employees at all levels.

You will have previous experience working with clients with complex behaviours and the skills to develop, design and implementation program plans. You will be able to demonstrate strong leadership qualities and a passion to assist in the development of your peers.

All applicants must provide a completed Application for Employment Form by clicking the "Apply Now" button and attach a current CV including the name and contact details of three referees.

Position description available here.

For a confidential discussion regarding this position, please contact:

  • Hills/Strathalbyn Sue Stuart (Regional Manager): 0407 363 599
  • Riverland Sue Stuart (Regional Manager): 0407 363 599
  • Fleurieu/Southern Metro Paula Roberts (Regional Manager): 0428 204 133
  • Murraylands - Molly Baulch (Regional Manager): 0429 911 659

 


After Hours Support Coordinator

  • After Hours Support Coordinator (2 roles to be recruited)

  • Part-time, Fixed Term (contract initially through to 30 June 2019)

  • Level 4 Social, Community, Home Care and Disability Services Industry Award 2010

  • Commencement Upon appointment through to 30 June 2019

The After Hours Support Coordinator will be responsible for the effective management of after-hours assistance for Support Workers across the organisation as well as other leading disability organisations (as contracted). 

The role requires a sense of urgency and the capability to manage multiple calls from Support Workers that require immediate attention and follow up support. These phone calls will vary from behavioural queries, authorisations of medications, troubleshooting of staff concerns and rostering queries.

This role will operate between the following hours:

Monday to Friday - 5:30pm to 10pm (4.5 hours active)
plus 'On-Call' contact between 10pm & 9am (will be paid on-call allowance and overtime rates for any calls received after 10pm and before 9am)

Weekends & Public Holidays
Morning - 6am to 10am (4 hours active)
Afternoon 2pm to 6pm (4 hours active)
plus 'On-Call' contact between 10am & 4pm and after 6pm through to start of next shift (6am Sunday or 9am Monday);will be paid on-call allowance and overtime rates for any calls received between 10am & 2pm and after 6pm on a Saturday or Sunday

Rostered shifts to be allocated to resources A & B are as follows:
 

  Week 1 Week2
Tuesday B B
Wednesday Filled A
Thursday Filled A
Friday A Filled
Saturday A Filled
Sunday A Filled
Monday A Filled


Reporting to the Manager Practice & Quality, your duties will include but won't be limited to:
 

  • Manage and assist Support Workers with client care queries throughout the shift that may relate to behavioural guidance, medication authorisations or a critical situation 
  • Respond to and manage critical incidents and ensure compliance with critical incident frameworks
  • Manage roster changes, including the scheduling of Support Workers at short notice due to sick leave, barriers to shifts on time and other unforeseen circumstances
  • Maintain accurate records of conversations and actions relating to client 
  • Assess situations and provide direction in line with delegated authority in case of a property or facility maintenance issue or in case of emergency
  • Guide Support Workers through a critical decision that may involve safely coordinating and removing the Support Worker and client from the situation


The successful candidate will have proven experience within the Disability Sector including knowledge of current legislation surrounding the Award.

The ability to self-manage and respond to urgent and emergency situations is essential as well the capacity to navigate data bases for rostering, customer details and record keeping.

You will have previous experience in behavioural management and ability to interpret individual support plans. You will be able to demonstrate confidence in making decision within parameters and solve problems in real time.

All applicants must provide a completed Application for Employment Form by clicking the "Apply Now" button and attach a current CV including the name and contact details of three referees.

Position description available here.

For a confidential discussion regarding this position, please contact, Michelle Edwards (Scheduling Coordinator) on 8536 5888.


 

 

 

Support Workers (Murraylands)

Casual Vacancies Available

Level 2 Social, Community, Home Care & Disability Award

We are looking for enthusiastic and innovative Support Workers, who are available for a variety of shifts within services, to join our team in the Murraylands region. The role will provide person centred active support to clients, maintain their wellbeing, explore opportunities and support their individual aims and goals.

Reporting to the Team Leader, your duties will include but won't be limited to:

  • Daily tasks, activities and schedule to ensure a safe comfortable living environment, maintaining appropriate physical and emotional support to clients at all times
  • Provide support and services to clients with the Person Centered Active Support model
  • Encourage individuals living with a disability to be engaged in their own lives
  • Assist clients with their personal health care and mobility needs
  • Administer medication and undertake other health care interventions
  • Assist in promoting a positive image of clients within the community
  • Be an effective role model for clients and carry out all tasks and functions in accordance with relevant Standards, Codes, Policies and Procedures
  • Work collaboratively with peers and colleagues to achieve client and organisational objectives

The successful candidate is required to meet the following minimum requirements:

  • Certificate III in Disability (Individual Support) or equivalent
  • Obtain and maintain DCSI (Child Related) clearance
  • Obtain and maintain Senior First Aid and CPR certificate
  • Obtain and maintain Child Safe Environments certificate
  • Having a Class 1 Drivers License is preferred.

Working effectively as part of a team, you will have the ability to follow instructions but also work productively with limited supervision.  You will have a willingness to assist clients with their personal care needs and encourage clients to participate in program and community based programs.

All applicants must provide a completed Application for Employment Form by clicking the "Apply Now" button and attach a current CV including the name and contact details of three referees.
Position description available here.

For a confidential discussion regarding this position, please contact Molly Baulch (Regional Manager) on 8536 5888.


Support Workers (South Coast / Fleurieu)

Casual Vacancies Available

Level 2 Social, Community, Home Care & Disability Award

We are looking for enthusiastic and innovative Support Workers to join our team in the South Coast / Fleurieu region. The role will provide person centred active support to clients, maintain their wellbeing, explore opportunities and support their individual aims and goals.

Reporting to the Team Leader, your duties will include but won't be limited to:

  • Daily tasks, activities and schedule to ensure a safe comfortable living environment, maintaining appropriate physical and emotional support to clients at all times
  • Provide support and services to clients with the Person Centered Active Support model
  • Encourage individuals living with a disability to be engaged in their own lives
  • Assist clients with their personal health care and mobility needs
  • Administer medication and undertake other health care interventions
  • Assist in promoting a positive image of clients within the community
  • Be an effective role model for clients and carry out all tasks and functions in accordance with relevant Standards, Codes, Policies and Procedures
  • Work collaboratively with peers and colleagues to achieve client and organisational objectives

The successful candidate is required to meet the following minimum requirements:

  • Certificate III in Disability (Individual Support) or equivalent
  • Obtain and maintain DCSI (Child Related) clearance
  • Obtain and maintain Senior First Aid and CPR certificate
  • Obtain and maintain Child Safe Environments certificate
  • Working effectively as part of a team, you will have the ability to follow instructions but also work productively with limited supervision.  You will have a willingness to assist clients with their personal care needs and encourage clients to participate in program and community based programs.

Having a Class 1 Drivers License is preferred.

All applicants must provide a completed Application for Employment Form by clicking the "Apply Now" button and attach a current CV including the name and contact details of three referees.

Position description available here.

For a confidential discussion regarding this position, please contact Paula Roberts (Regional Manager) on 8536 5888.


Support Workers (Adelaide Hills / Strathalbyn)

Casual Vacancies Available

Level 2 Social, Community, Home Care & Disability Award

We are looking for enthusiastic and innovative Support Workers to join our team in the Adelaide Hills / Strathalbyn region. The role will provide person centred active support to clients, maintain their wellbeing, explore opportunities and support their individual aims and goals.

Reporting to the Team Leader, your duties will include but won't be limited to:

  • Daily tasks, activities and schedule to ensure a safe comfortable living environment, maintaining appropriate physical and emotional support to clients at all times
  • Provide support and services to clients with the Person Centered Active Support model
  • Encourage individuals living with a disability to be engaged in their own lives
  • Assist clients with their personal health care and mobility needs
  • Administer medication and undertake other health care interventions
  • Assist in promoting a positive image of clients within the community
  • Be an effective role model for clients and carry out all tasks and functions in accordance with relevant Standards, Codes, Policies and Procedures
  • Work collaboratively with peers and colleagues to achieve client and organisational objectives

The successful candidate is required to meet the following minimum requirements:

  • Certificate III in Disability (Individual Support) or equivalent
  • Obtain and maintain DCSI (Child Related) clearance
  • Obtain and maintain Senior First Aid and CPR certificate
  • Obtain and maintain Child Safe Environments certificate
  • Working effectively as part of a team, you will have the ability to follow instructions but also work productively with limited supervision.  You will have a willingness to assist clients with their personal care needs and encourage clients to participate in program and community based programs.

Having a Class 1 Drivers License is preferred.

All applicants must provide a completed Application for Employment Form by clicking the "Apply Now" button and attach a current CV including the name and contact details of three referees.

Position description available here.

For a confidential discussion regarding Support Worker positions, please contact Sue Stuart (Regional Manager) on 8536 5888.


Support Workers (Riverland)

Casual Vacancies Available

Level 2 Social, Community, Home Care & Disability Award
 

We are looking for enthusiastic and innovative Support Workers to join our team in the Riverland region. The role will provide person centred active support to clients, maintain their wellbeing, explore opportunities and support their individual aims and goals.

Reporting to the Team Leader, your duties will include but won't be limited to:

  • Daily tasks, activities and schedule to ensure a safe comfortable living environment, maintaining appropriate physical and emotional support to clients at all times
  • Provide support and services to clients with the Person Centered Active Support model
  • Encourage individuals living with a disability to be engaged in their own lives
  • Assist clients with their personal health care and mobility needs
  • Administer medication and undertake other health care interventions
  • Assist in promoting a positive image of clients within the community
  • Be an effective role model for clients and carry out all tasks and functions in accordance with relevant Standards, Codes, Policies and Procedures
  • Work collaboratively with peers and colleagues to achieve client and organisational objectives

The successful candidate is required to meet the following minimum requirements:

  • Certificate III in Disability (Individual Support) or equivalent
  • Obtain and maintain DCSI (Child Related) clearance
  • Obtain and maintain Senior First Aid and CPR certificate
  • Obtain and maintain Child Safe Environments certificate
  • Working effectively as part of a team, you will have the ability to follow instructions but also work productively with limited supervision.  You will have a willingness to assist clients with their personal care needs and encourage clients to participate in program and community based programs.

Having a Class 1 Drivers License is preferred.

All applicants must provide a completed Application for Employment Form by clicking the "Apply Now" button and attach a current CV including the name and contact details of three referees.

Position description available here.

For a confidential discussion regarding Support Worker positions, please contact Belina Thompson (Regional Coordinator) on 0418 830 739.

 


Support Workers - All Regions

Casual Vacancies Available

Level 2 Social, Community, Home Care & Disability Award

We are looking for enthusiastic and innovative Support Workers to join our teams across all our serviced regions. The role will provide person centred active support to clients, maintain their wellbeing, explore opportunities and support their individual aims and goals.

Reporting to the Team Leader, your duties will include but won't be limited to:

  • Daily tasks, activities and schedule to ensure a safe comfortable living environment, maintaining appropriate physical and emotional support to clients at all times
  • Provide support and services to clients with the Person Centered Active Support model
  • Encourage individuals living with a disability to be engaged in their own lives
  • Assist clients with their personal health care and mobility needs
  • Administer medication and undertake other health care interventions
  • Assist in promoting a positive image of clients within the community
  • Be an effective role model for clients and carry out all tasks and functions in accordance with relevant Standards, Codes, Policies and Procedures
  • Work collaboratively with peers and colleagues to achieve client and organisational objectives

The successful candidate is required to meet the following minimum requirements:

  • Certificate III in Disability (Individual Support) or equivalent
  • Obtain and maintain DCSI (Child Related) clearance
  • Obtain and maintain Senior First Aid and CPR certificate
  • Obtain and maintain Child Safe Environments certificate (where applicable)
  • Working effectively as part of a team, you will have the ability to follow instructions but also work productively with limited supervision.  You will have a willingness to assist clients with their personal care needs and encourage clients to participate in program and community based programs.

Having a Class 1 Drivers License is preferred.

All applicants must address the principal duties and demonstrate qualifications and experience as detailed in the position description available here. Please also include the name and contact details of three current referees.

For a confidential discussion regarding Support Worker positions, please contact the following:

Adelaide Hills, Strathalbyn and Riverland - Sue Stuart (Regional Manager) - 08 8536 5888

Murraylands - Molly Baulch (Regional Manager) - 08 8536 5888

Fleurieu, Southern Metro and Kangaroo Island - Paula Roberts (Regional Manager) - 08 8536 5888

South East - Sue Stuart (Regional Manager) - 08 8536 5888


How to Apply

When applying for a vacant position, please consider the following:

Applications can be forwarded by email to people@claust.com.au.

All applicants must address the principal duties, and demonstrate qualifications and skills and experience as detailed in the relevant position description. They must also include the name and contact details of three current referees and provide a completed Application for Employment, Resume and Cover Letter.

Please note that Application for Employment forms can also be collected from your nearest Community Living Australia Office.
 


Recruitment Process

Stage 1:

Advertise current vacancies

Stage 2:

Applications recieved

Stage 3:

Applications reviewed by People and Culture and if successful passed onto relevant region to shortlist

Stage 4:

Face-to-face interviews

Stage 5:

Conduct reference checks

Stage 6:

If successful - offer employment!

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Cnr Sandergrove Rd & Milnes Rd
PO Box 1166
Strathalbyn SA 5255
08 8536 5888
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